made to be uniquely yours furniture

Terms and Conditions

Hue & Haven Ltd
Sleepy Hollow Farm, Godfreyhole Hopton, Derbyshire, DE4 4DF
Phone: 07346984112
Email: hueandhaven@gmail.com
Website: https://hueandhaven.co.uk/

Last updated: 22 November 2025

Welcome to Hue & Haven Ltd. By accessing or purchasing from our website, you agree to be bound by the following Terms and Conditions. Please read them carefully before using our services.


1. Introduction

These Terms and Conditions apply to all visitors, users, and customers of our website. By accessing the site or placing an order, you agree to comply with these terms.

If you do not agree with any part of these Terms, you must not use our website.


2. Use of the Website

You agree to:

  • Use our website only for lawful purposes.

  • Not engage in fraudulent or harmful activities.

  • Provide accurate information when creating an account or placing an order.

We reserve the right to restrict or terminate access to our site if these terms are violated.


3. Products & Descriptions

We strive to display accurate product descriptions, images, and pricing. However:

  • Colours may vary depending on your screen settings.

  • Measurements are approximate and may differ slightly.

  • Product availability may change without notice.

We reserve the right to modify or discontinue any product at any time.


4. Orders & Payments

When placing an order, you agree that:

  • All information provided is accurate and complete.

  • You are authorised to use the payment method provided.

Orders may be refused or cancelled if:

  • Payment is unsuccessful.

  • Fraud is suspected.

  • The product is unavailable.

Payments are processed securely through third-party payment processors.


5. Pricing & Taxes

All prices listed on our website include VAT unless otherwise stated.

We reserve the right to update prices at any time. However, once you have placed an order, the price will not change for that order.


6. Shipping & Delivery

Delivery times are estimates and may vary due to:

  • Courier delays

  • Weather conditions

  • Availability of stock

Hue & Haven Ltd is not responsible for delays outside of our control. Full shipping details will be shared with the customer once the order is dispatched.


7. Returns & Refunds

Our return and refund policies are outlined separately in the Refund Policy. By purchasing from our website, you agree to those terms.


8. Warranty

We offer warranties based on the product type. Specific warranty details may be included with the product or available upon request.

Warranties do not cover:

  • Misuse or improper care

  • Accidental damage

  • Wear and tear


9. Intellectual Property

All content on the website—including images, logos, text, and graphics—is the property of Hue & Haven Ltd and may not be reproduced without written permission.


10. Limitation of Liability

Hue & Haven Ltd is not liable for any:

  • Indirect or consequential losses

  • Loss of data

  • Loss of profits

  • Damages arising from use of our website or products

Our liability is limited to the total amount paid for the product.


11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for:

  • Their content

  • Their privacy practices

  • Any losses incurred by visiting these links


12. Account Responsibility

If you create an account:

  • Keep your login details secure.

  • Notify us immediately if you suspect unauthorised access.

We reserve the right to suspend or terminate accounts that violate these terms.


13. Governing Law

These Terms and Conditions are governed by the laws of England and Wales. Any disputes will be resolved under UK jurisdiction.


14. Changes to Terms and Conditions

We may update these terms at any time. Changes will be posted on this page with an updated revision date.

Continuing to use our website after changes means you accept the updated terms.


15. Contact Us

For questions about these Terms and Conditions, contact us:

Hue & Haven Ltd
Sleepy Hollow Farm, Godfreyhole Hopton
Derbyshire, DE4 4DF
Phone: 07346984112
Email: hueandhaven@gmail.com